Shipping policy

Order Processing Time

All orders are processed within 1โ€“3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: 5โ€“8 business days

  • Expedited Shipping: 2โ€“4 business days

Delivery times are estimates and may vary due to carrier delays, weather conditions, or high-demand periods.

Domestic Shipping

We currently ship within the United States.

International Shipping

International shipping availability and rates are shown at checkout. Customs fees, duties, and taxes are the responsibility of the customer and are not included in shipping costs.ย 

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow up to 48ย hours for tracking updates to appear.

Incorrect Address

Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. Missing Apt, Suite or Unit numbers will lead to packages being sent back due to missing address information.ย 

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they are marked as delivered by the carrier. If you believe your package is missing, please contact the shipping carrier directly.

โ“ Frequently Asked Questions (FAQ)

When will my order ship?

Orders are typically processed within 1โ€“3 business days. Youโ€™ll receive a shipping confirmation email once your order has shipped.

How can I track my order?

Once your order ships, youโ€™ll receive a tracking number via email. You can use this number to track your package directly through the carrierโ€™s website.

Do you accept returns or exchanges?

Return and exchange policies vary by product. Please review our Return Policy page for full details.

Can I change or cancel my order?

Orders can only be changed before they are processed or shipped. Please contact us as soon as possible if you need to make a change. Orders cannot be canceled before shipment.

What if my item arrives damaged?

If your item arrives damaged, please contact us within 24 hours of delivery with photos of the item and packaging so we can assist you. We are not responsible for lost, stolen or damaged items during delivery.ย 

Do you ship internationally?

Yes, international shipping is available for select locations. Shipping rates and delivery times will be shown at checkout.

Why is my tracking not updating?

Tracking information may take up to 24โ€“48 hours to update after shipment. Delays can also occur due to carrier issues.

How can I contact customer support?

You can reach us via our Contact Us page or email us at [emilysaccessorize@gmail.com]. We aim to respond within 24โ€“48 business hours.